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How to import Do Not Call lists

This blog gives step-by-step instructions on how to import Do Not Call lists into Acarda Outbound. These instructions apply to both the Team and Solo Editions of Acarda Outbound. For Acarda Outbound Team: In Acarda Outbound Manager click on the Manage tab then in the...

How to use time zones in Acarda Outbound

Acarda Outbound provide support for time zones however this feature is turned off by default. To turn time zones on in the Acarda Outbound take the following steps: 1. Open Acarda Outbound Manager software (or in Solo click on the Administration tab). 2. Click on the...

How to import your calling list into Acarda Outbound

Each campaign in Acarda Outbound has an associated calling list which we call the Dial List. Your calling list will likely come as an Excel spread sheet or it may already be in a csv file format. It is easy to take your Excel format and use Save As a csv file. In...

Outbound Calling Blog New Life

Although I started this blog four years ago it didn’t take long before I was distracted with other things and found the blog was the easiest item on my to do list to neglect. Last year however, with the release of Acarda Outbound which is effectively TeamMax version...

Articulate Your Prospects Problems

When it comes to cold calling you should always begin with the person’s core challenge or problem. Once you are clear on what problems your product or service can solve for them, you will start to know what to say when you make a call. It really is that simple. When...