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Moving Forward In the Sales Process

You don’t have to speak to a prospect for very long on the telephone before you encounter an objection. There is a natural or should I say instinctive, “knee-jerk” response that people make to anyone (particularly strangers) calling on the telephone trying to...

Ask the “do” questions

I’ve been searching for a house to buy as a rental investment. I’ve looked at dozens of houses over the past few weeks and had four or five different real-estate agents show me round. Some of the agents ask me what I am looking for and listen to my reply. Others...