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How to dial out with 3CXPhone for Windows

The method for Acarda Outbound to dial out with a v14 3CX phone system requires that the softphone 3CXPhone for Windows is installed. If this is not installed please contact your 3CX integrator for instructions. These instructions apply to both the Team and Solo...

How to setup campaigns based on post codes

In some situations you may wish to take a telephone list and assign those numbers with certain post codes to specific agents to work on. This blog will explain how to take a full dialing list and split it up into individual campaigns based on the post code. In Acarda...

How to dial out with 3CXPhone using 3CX CallTriggerCmd

Acarda Outbound can make use of the 3CX CallTriggerCmd application to dial out with the 3CXPhone for Windows. To begin with open the file: “C:\ProgramData\3CXPhone for Windows\PhoneApp\3CXWin8Phone.user.config” in a text editor such as Notepad and check...