In the solo edition of Acarda Outbound there are two ways of viewing the data, one is “List View†which shows a list of numbers to call, the other is “Card View†which is one record at a time and how it is in the team edition. This blog I will explain how to...
In Acarda Outbound there are different types of call backs including Busy re-attempts, No Answer re-attempts, Voice Mail re-attempts and Requested call backs. The Requested call backs are the most important because a prospect or customer has asked the agent to call...
