Softphones are a good way to dial out with Acarda Outbound. To use a softphone you need to arrange a VoIP/SIP Service to work with them. In this blog I will cover how to select x-lite and Zoiper softphones as the dialing device but you may want to check out other...
When using a voice modem card as the dialing device it is possible to configure Acarda Outbound to play a pre-recorded message when you are using a TAPI compatible voice modem as the dialing device. The usual setting when dialing out with modems is to have the device...
The OK To Call (OTC) feature in Acarda Outbound enables you to call telephone numbers even though they may be found on the Do Not Call list. In some case a business may be able to call a number, if they are for example a customer, or if the person has given the...
